Shipping policy
Shipping Policy
At Moods, we work hard to get your order to you as quickly and smoothly as possible.
Processing Time
All orders are processed within 1–3 business days.
Once your order ships, you’ll receive a confirmation email with tracking details.
Shipping Times
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United States: 3–7 business days (after processing)
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International: 7–21 business days, depending on destination
Shipping times may vary slightly during holidays or high-volume periods.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order size.
Tracking
As soon as your order ships, you’ll receive a tracking link so you can follow it every step of the way.
Delays
While we do our best to meet estimated delivery times, occasional delays may occur due to carriers, weather, or customs. If something feels off, reach out — we’re happy to help.
Address Accuracy
Please make sure your shipping address is correct at checkout.
If an order is returned due to an incorrect address, we’ll contact you to arrange reshipment.